Effective Date:June 11, 2020
Deluxe FIBC Industries PLT (“we,” “us,” or “our”) operates the website https://deluxebulkbag.com (the “Site”). We are committed to protecting the privacy of our website visitors and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit inquiries about our industrial bulk bags (FIBC) and packaging products.
1. Information We Collect
We may collect information about you in a variety of ways, primarily when you voluntarily provide it to us:
- Personal & Business Data: When you use our “Contact Us” form, we collect your name, email address, corporate phone number, and any details you provide in your message or inquiry regarding product design drawings.
- Automatically Collected Data: Like most websites, we may collect non-personal information when you visit our Site, such as your IP address, browser type, operating system, and the pages you view, to help us optimize website performance.
2. How We Use Your Information
We use the information collected via our Site exclusively for legitimate business purposes:
- To respond to your business inquiries, product specifications, and requests for quotes.
- To provide corporate customer service and manage our partnership.
- To maintain, secure, and improve the technical functionality of our Site.
- To comply with legal obligations and prevent fraud or unauthorized access.
3. Sharing and Disclosure of Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. We may disclose your information only under the following circumstances:
- Service Providers: With trusted third-party IT or hosting partners who assist us in operating our website, so long as those parties agree to keep this information confidential.
- Legal Compliance: Where required by Malaysian law or in response to valid legal requests by public authorities.
4. Data Security
We implement standard technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.
5. Third-Party Links
Our website may contain links to overseas partners or equipment resources. We do not control and are not responsible for the privacy practices of third-party websites.
6. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
- Company Name: Deluxe FIBC Industries PLT
- Address: Plot 432, Jalan Timah 6, Kamunting Raya Industrial Estate, 34650 Kamunting Raya, Taiping, Perak, Malaysia.
- Email: deluxeindustries@hotmail.co.uk / zhenghaong293@gmail.com
- Tel: +6016-557 1518 / +6017-290 2218